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Frequently Asked Questions

Services are billed at an hourly rate that is based on the level of care needed. Every client we serve has unique needs and goals. We determine the level of care needed during our complimentary assessment. Call us at 615.298.9201 to discuss your caregiving needs.

This is an extremely common question, and we have decades of experience helping families in every care situation imaginable find the answer. We believe that everyone deserves care and to be cared for, so we offer our in-home consultations free of charge - at no obligation to you. Call us today to schedule an assessment at 615.298.9201 and explore our helpful resource: Signs That Care Is Needed

Medicare is beginning to pay for some Home Care services. Please check with your provider, and let us know how we can help in this communication process.

Typically, no. At first, it may seem as though hiring an independent caregiver is more affordable, but there are multiple hidden costs that seniors and families are responsible for and will incur when hiring an independent caregiver. With an independent caregiver, you are the employer and therefore legally responsible and financially responsible for the caregiver's taxes, worker's compensation coverage, and more. Also, when using an independent caregiver, there is no backup plan and no accountability. When you work with home care companies, like Caregivers by WholeCare, they handle these expenses and responsibilities. Also, company caregivers are bonded and insured, protecting you from liabilities. We take care of our caregivers as we care for our clients. We feel working for a company is best for all concerned, a win, win, win.

Yes. Home care can be an excellent choice for seniors with any dementia, including Alzheimer's. Caregivers by WholeCare offers specialized Alzheimer's and dementia care in Nashville, TN, and the surrounding area. Our highly experienced caregivers are specially trained to care for clients with Alzheimer's or dementia and can assist families in multiple ways.

Caregivers by WholeCare has a thorough Onboarding and training process provided by experts in our field that is not only compliant with the State of TN requirements it also addresses our proprietary WholeCare for the whole person approach.

Our caregivers are selected based upon a thorough recruiting and interview process that includes drug screening, background, and reference checks, as well as an in-depth assessment of technical skills, personality, and whether they fit the WholeCare culture. We do not use independent contractors. Our caregivers are part of the WholeCare family. They are bonded and insured, receive continual training, and are given every resource to provide the best quality of care. 

Our care team carefully chooses your caregiver based on your needs, circumstances, situation, interests, and preferences. It is very important to us that you and your caregiver are a good fit. We encourage frequent and open communication about any caregiver concerns you may have as soon as you have them. We enjoy a 95% success rate in matching clients to caregivers; however, we are not perfect, so please give us a chance to find a match that does work.

Our goal for every client is to create a permanent and consistent caregiving team that meets their needs and wants within their first couple of weeks with us.

It is our goal to have zero caregivers or clients contract COVID-19. We need your help to achieve this goal. We are asking EVERYONE to follow strict Universal Precautions. Universal Precautions is an approach to infection control to treat all human blood and body fluids as if they were known to be infectious. This situation requires all of us to be mindful, think of others, and follow best practices. You can read a complete description of how we are meeting the challenges of COVID-19 here.

Yes, we do! Please click here to find out how we can help you take advantage of the VA Aid and Attendance Benefit.

Our services are provided wherever your home is. We offer services in communities like independent living, assisted living, memory care, and retirement communities.

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Talk to one of our WholeCare team members at (615) 235-0517 or fill out
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